08 November 2023
“The staff were very courteous and attentive throughout the meal, even taking a commemorative photo of us as we were celebrating our 43 rd wedding anniversary. The scenic cruise around the harbour with commentary was very enjoyable.All in all a very pleasant experience.”
05 November 2023
“Very friendly staff can’t do enough to help making the experience enjoyable. Should out to the lady who looked after me and my guests, we had a wonderful time, thank you so very much.”
29 September 2023
“Excellent overall. Very friendly service.”
We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.