30 December 2023
07 December 2023
“Thank you to all the staff for a wonderful experience. We would particularly like to commend Jade for settling us in warmly when there was so much going on. We so enjoyed the personal touch of this cruise.”
18 November 2023
“Being terrified of water it was a great experience for me to move to the next level of cruising.”
We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.