As Sydney Harbour’s premier cruise operator the health and safety of our guests and crew is our highest priority. As such we have implemented rigorous infection control procedures to ensure the safety, health and hygiene of everyone onboard.
- All team members will undertake infection control training on commencement of employment.
- Staff will be required to undertake mandatory temperature checks at the start of each shift.
- Upon arrival for your cruise proceed directly to your designated wharf and boarding point.
- Gangways and pontoons will be marked to indicate 1.5m distancing between groups.
- Crew will conduct temperature checks for all guests at the boarding gangway.
- Before being seated the digital boarding pass will need to be presented to the Cruise Director.
- We encourage patrons to download the COVIDSAFE app.
- We will comply with NSW regulations for safe distancing of patrons with reduced vessel capacities.
- Menus are included on your digital boarding pass to assist with contactless ordering.
- All table settings will be polished and handled by staff wearing disposable gloves.
- Hand sanitiser will be available at boarding points as well as multiple locations onboard the vessel.
- Sanitising wipes will be available on request.
- Enhanced cleaning of the vessels will be carried out at regular intervals with a focus on high contact areas including bathrooms, bar tops and handrails etc.
- All patrons are encouraged to use contactless payment for all onboard payments.
Australian Cruise Group
25 March - 23 September 2020 (whilst NSW or Federal restrictions apply)
Applies to all new bookings made between 25 March – 23 September 2020 with cruise dates in the future commencing 1 October 2020
RISK FREE BOOKING | ZERO CANCELLATION FEE
If you make a booking with us and we are unable to perform the cruise due to either a federal or NSW Government restriction related to COVID-19, we will offer you a 100% refund.
Any new reservation made directly with Australian Cruise Group during COVID-19 period between 25 March – 23 September for cruise dates from 1 October onwards can be changed or cancelled at no charge, up to 72hrs prior to departure time (excludes New Year’s Eve cruises).
ZERO DEPOSIT bookings are available for all group bookings and Charter cruises during the COVID-19 period.
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Corporate Responsibility
At Magistic Cruises, we value the idea of ‘corporate social responsibility’ and the role we should play in making a positive impact on our community. Our services don’t stop with providing luxurious leisure experiences; we use every opportunity to ‘give back’ to the community as part of our commitment to the society at large.
We take every precaution to minimise our carbon footprint on the environment without compromising the integrity of our business practices and the quality of our services.
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8296 7354
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Testimonials
- "Our group had a wonderful night. Thank you very much for the quality of the food & your attentiveness."
Charmaine May
February /22/2014
4.5 - " Extremely happy with the cruise and would recommend it to anyone :) and look forward to doing it again :) "
Antonius Kowalski
February/22/2014
4.3 - " It was an awesome experience ....Too good"
February//22/2014
5 - " It was an awesome experience ....Too good"
Suparna Mehta
February/18/2014
4.8618164 - " Excellent dinner cruise. Everyone is happy and enjoyed the night. "
Gali Receno
February/17/2014
4.8618164
