As Sydney Harbour’s premier cruise operator the health and safety of our guests and crew is our highest priority. As such we have implemented rigorous infection control procedures to ensure the safety, health and hygiene of everyone onboard.
- All team members will undertake infection control training on commencement of employment.
- Staff will be required to undertake mandatory temperature checks at the start of each shift.
- Upon arrival for your cruise proceed directly to your designated wharf and boarding point.
- Gangways and pontoons will be marked to indicate 1.5m distancing between groups.
- Crew will conduct temperature checks for all guests at the boarding gangway.
- Before being seated the digital boarding pass will need to be presented to the Cruise Director.
- We encourage patrons to download the COVIDSAFE app.
- We will comply with NSW regulations for safe distancing of patrons with reduced vessel capacities.
- Menus are included on your digital boarding pass to assist with contactless ordering.
- All table settings will be polished and handled by staff wearing disposable gloves.
- Hand sanitiser will be available at boarding points as well as multiple locations onboard the vessel.
- Sanitising wipes will be available on request.
- Enhanced cleaning of the vessels will be carried out at regular intervals with a focus on high contact areas including bathrooms, bar tops and handrails etc.
- All patrons are encouraged to use contactless payment for all onboard payments.
Australian Cruise Group
25 March - 23 September 2020 (whilst NSW or Federal restrictions apply)
Applies to all new bookings made between 25 March – 23 September 2020 with cruise dates in the future commencing 1 October 2020
RISK FREE BOOKING | ZERO CANCELLATION FEE
If you make a booking with us and we are unable to perform the cruise due to either a federal or NSW Government restriction related to COVID-19, we will offer you a 100% refund.
Any new reservation made directly with Australian Cruise Group during COVID-19 period between 25 March – 23 September for cruise dates from 1 October onwards can be changed or cancelled at no charge, up to 72hrs prior to departure time (excludes New Year’s Eve cruises).
ZERO DEPOSIT bookings are available for all group bookings and Charter cruises during the COVID-19 period.
CRuise Location Details
Address
Australian Cruise Group
Opposite King Street Wharf 5
32 The Promenade
King Street Wharf
Sydney NSW 2000 Australia
HOW TO REACH US
Secure Parking
Secure Parking offers two great parking stations close to King Street Wharf.
King Street Wharf Parking on Shelley Street is the closest parking available. Parking rates can be found on the Secure Parking website.
Another nearby parking station is 321 Kent Street with an approximate 5 minute walk to King Street Wharf. Again, parking rates can be found on the Secure Parking website.
Train
From Wynyard Station - Alight at Wynyard Station and take the York Street exit then walk down Erskine Street towards Darling Harbour (Approximately 5 - 10 min walk to King Street Wharf).
From Town Hall Station - Alight at Town Hall Station and walk north up George Street. Turn left onto King Street. At the corner of King Street and Sussex Street you will find the footbridge leading direct to Lime Street (Approximately 10 - 15 min walk to King Street Wharf).
Taxi
Simply advise the Taxi Driver to take you to King Street Wharf and alight on Lime Street (Harbour end of Erskine Street).
Water Taxi
Yellow Water Taxi's operate a service to drop you off at King Street Wharf. Please call 1300 138 840 to make a reservation.
Monorail
Alight at Darling Park and follow the footbridge to Cockle Bay Wharf. Walk north along the boardwalk around the Sydney Aquarium to King Street Wharf (Approximately 5 min walk).
Additional Resources:
City Rail - Train timetables & information Phone: 131 500
Sydney Buses - Bus timetables & information Phone: 131 500
Silver Service Taxi's - Bookings & information Phone: 133 100
Bus
Sydney Buses operate the 412 and 413 services travelling to and from King Street Wharf. These buses are scheduled every 15 - 20 minutes during peak times and travel along George street before heading to King Street Wharf.
Ferry
Ferries operate regularly to Darling Harbour from Circular Quay, Milson's Point, McMahon's Point and Balmain. Alight at Sydney Aquarium and walk north towards King Street Wharf. *Please check the up to date timetables and operation routes directly with the train, bus and ferry operators.
The footbridge at the harbour end of King Street Wharf leads direct to Lime Street. The footbridge is on the corner of King Street & Sussex Street.
SEND US A NOTE IF YOU HAVE ANY QUESTIONS
Reservation
8296 7354
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