19 November 2023
“The drinks package was an added bonus. The food was amazing. The vessel was incredible. The views were spectacular.”
11 November 2023
“Enjoyed the experience, would definitely use you again.”
14 January 2023
“Thank you Natalie for kind and excellent service. You are truly a nice hostess.”
25 July 2023
“The captain and chef’s. Ver nice. We had great experience there. They greeting our group with friendly. Also staff member very nice. We had a good time.”
We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.