24 September 2023
“Fantastic experience from start to finish. A wonderful way to spend our first anniversary and our first night in Sydney.”
25 July 2023
“The captain and chef’s. Ver nice. We had great experience there. They greeting our group with friendly. Also staff member very nice. We had a good time.”
04 April 2023
“Would like to thank Nik for being so friendly, active and looking after us during the whole duration of the cruise. Me and my best friend really enjoyed the night with Magistic Cruise. Thank you for the whole team, you guys really did a great job!”
We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.