“Brilliant trip, excellent staff who worked very hard. The guys waiting on the table were excellent. Skipper was great to, found an ideal spot for the fireworks. Absolutely brilliant all ways around, if we are ever here on Australia Day again we will definitely take the same trip with you guys again. A stunning and unforgettable trip!”
“We had a lovely Australia Day cruising on the Magistic. The boat is so nice to look at outside and inside and the staff so friendly and welcoming. We saw all the festivities on the harbor that were mentioned and felt like we were part of it all and took some great pictures. Apart from always wanting to cruise on the Magistic, the main reason I picked this cruise was that it had the best menu out of all of the cruises. I have been on a few different cruises, with very average food.”
“Had a wonderful night aboard the Magistic vessel; table service was phenomenal and the lay out of the seating wasn't too squishy or overcrowded. All waiters were exceptionally professional and views amazing. Food was delicious and constantly topped up, cannot fault the night or recommend highly enough.”
We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.