“We have cruised many, many times with you guys before and we could not think of a better boat than the Majistic to celebrate NYE fireworks. Having the flat deck on top of the boat gives unrivalled and uninterrupted views of the city, the Opera House and the Harbour Bridge. It was an amazing experience and we look forward to doing cruises with you guys in the future.”
“The NYE Cruise was fantastic and your team was amazing.”
“Very enjoyable NYE cruise. Ideally positioned for the fireworks. Very friendly and efficient staff. Overall a great experience.”
We send out a customer survey form to all guests that join us on board. This form aims to understand how we can improve our cruise experience for future guests. Our customer service team regularly follows up with guests that report a sub-optimal experience to better understand their concerns.
While we feature positive reviews on our website, all feedback is appreciated and taken into consideration when developing our products & training staff.